Data Subject Rights
Users may exercise personal-data rights under the Privacy Policy, applicable law, and the scope in which Vietnam Office processes their data.
- Right to information — Users may have the right to information about data categories processed, purposes, recipients, and related matters as required by applicable law.
- Right of access — Users may request confirmation of whether Vietnam Office processes their personal data and request access within the applicable scope.
- Right to correction — Users may request correction or updating of inaccurate or incomplete data.
- Right to deletion — Users may request deletion where permitted by law and policy. Certain data may need to be retained due to legal obligations or another valid basis.
- Right to restriction — Where applicable, users may request restriction of certain data-processing activities.
- Right to object — Where permitted by applicable law, users may object to certain processing based on the applicable legal basis.
- Withdrawal of consent — Where processing is based on Consent, users may withdraw consent through the available mechanism. Withdrawal does not affect the lawfulness of processing performed before withdrawal.
- Marketing/Cookie rights — Users may change preferences relating to Marketing communications or non-essential Cookies through the available controls.
- Submitting a request — Requests should be submitted through the Privacy/Legal Contact or another official channel published by Vietnam Office.
- Identity verification — Vietnam Office may request reasonable information to verify the requester's identity or authority before disclosing, changing, or deleting data.
- Organization-managed data — Where data is managed by an enterprise/organization using Vietnam Office, users may need to contact that organization first depending on the applicable Controller/Processor roles and service model.
- Limitations on rights — Certain rights may be limited where necessary to protect others' rights, security, fraud prevention, legal compliance, or mandatory retention requirements.
- Response to requests — Vietnam Office processes requests within timelines and procedures consistent with applicable law and the complexity of the request.
Data Subject Rights principle: receive request → verify identity/authority → determine applicable data scope and rights → process under law/policy → respond through an appropriate channel.