Dealer Registration
Businesses wishing to become Vietnam Office Dealers may apply online through the official Dealer Registration form.
- Application — Provide company legal information, representative/contact details, business scope, and other requested information.
The initial application is recorded as DRAFT or SUBMITTED depending on form completion.
- Review — Vietnam Office reviews the application, legal status, contact information, and suitability for the Dealer Program. The status may move to UNDER_REVIEW.
If additional information is required, the application moves to NEED_MORE_INFORMATION. After the partner supplements and resubmits, it may move to RESUBMITTED.
Applications that do not satisfy requirements may move to REJECTED. Eligible applications move to APPROVED.
- Contracting — After APPROVAL, the process moves to CONTRACT_PENDING to complete the Dealer agreement.
Once a valid agreement is executed, the status moves to CONTRACT_SIGNED.
- Account configuration — Vietnam Office configures Dealer ID, Tier, Discount, PREPAID_ONLY, NO_CREDIT, Product Permission, Platform Permission, and applicable limits.
- Activation — The application moves to ACTIVATION_PENDING and, once activation requirements are completed, the Dealer Account becomes ACTIVE.
New Dealers start by default at Registered – 20%, unless otherwise approved.
Once ACTIVE, the Dealer may place Orders under PREPAID_ONLY, receive Entitlement Allocation, and distribute rights to end customers within the permitted scope.
The Dealer agreement may include restrictions such as non-exclusivity, no Signing Authority, no self-created Licenses, no Package modification, no Activation bypass, no account sharing, and compliance with brand and pricing policies.
Overall process: Online Registration → Verification → Approval → Contract → Dealer Activation → Prepaid Order → Entitlement Allocation → End User Activation → Revenue Tracking → Quarterly Tier Review.