Invoice Policy
Vietnam Office issues invoices for eligible transactions based on customer-provided information and invoicing/tax requirements applicable at the time of issuance.
- Individual customers — The Invoice is issued using the purchaser information and mandatory fields applicable to individual transactions.
- Organization customers — Customers must accurately provide the Legal entity name, Tax identification number, Address, and other mandatory invoicing information before the Invoice is issued.
The Invoice is linked to the applicable Order ID, transaction amount, VAT, and Payment.
Customers must review invoicing information before Checkout confirmation or before issuance under the applicable process.
Vietnam Office may use an electronic invoicing system or provider to issue and deliver invoices in accordance with applicable requirements.
An issued Invoice cannot be directly edited outside the applicable adjustment or replacement process.
Invoice issuance, retention, and adjustment follow applicable accounting, tax, and electronic invoicing requirements.